Hi, I’m Melissa!

I am a NYC-based UX researcher at Amplify passionate about empowering teachers and students through technology in the classroom. With 2 years of experience, I combine my expertise in strategic communication and mixed-method research to lead research efforts that make classroom tools equitable and accessible.

 

Amplify Education

User Researcher, 2022-Present

Currently leading research for the Amplify and Desmos platform teams

Methods: interviews, surveys, observations, prototype testing, usability testing, contextual inquiry

*** Projects are under NDA***

 

Quizlet

User Research Intern, 2021

Fall 2021 User Research intern on the Quizlet Product team conducting research for international markets and student study tools

Methods: foundational & evaluative research including moderated user interviews & concept testing

 

Hotspot

UX Research Fellow, 2020-2021

A racial equity project focused on addressing the mental health challenges teens faced during the COVID pandemic

Methods: user interviews, co-design session, co-creation workshop, secondary research

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Major Maps

UX Research & Design Intern, 2019-2020

Conducted research and designed a web app to help University of Utah students choose a major and navigate their undergraduate experience

Methods: usability testing, focus groups

 

Plot Twisters

UX Researcher, 2020-2021

Creating an online game world for K-12 youth to develop healthy self-awareness habits and learning habits

Methods: competitor research, mobile ethnographic research, user interviews

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Role Models

UX Researcher, 2020-2021

Curating a Role Model Report experience for young adults to learn about and interact with role models in their life

Methods: moderated user interviews